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Life after the scam: How the Scam Survivor Toolkit can help

Access essential resources to heal, rebuild, and prevent future scams.

Originally created by the Better Business Bureau (BBB) Institute for Marketplace Trust in 2024 to recognize the brave people who are reporting and speaking out about their experiences, the second annual National Scam Survivor Day is on May 8, 2025. 

Why Scam Survivor Day matters  

From phishing emails to sophisticated investment fraud, scams are on the rise and many individuals are finding themselves having to face financial and emotional distress as a result. Scam Survivor Day is an important annual event dedicated to raising awareness about scams, supporting scam victims, and avoiding future fraud. Scam Survivor Day serves as a vital platform to educate the public, provide vital resources and empower victims to take control of their recovery.

Scam Survivor Day’s significance goes well beyond awareness — it’s about advocacy, healing, and rebuilding confidence. By shedding light on the tactics scammers use, individuals can become more informed and proactive. Scam Survivor Day also fosters a sense of community, letting victims know they are not alone and that help is available.

Access essential tools for scam recovery inside the Scam Survivor toolkit

The Scam Survivor Toolkit is a valuable resource designed by the BBB Institute for Marketplace Trust to help guide victims through the recovery process while equipping them with knowledge to help prevent future scams. Here’s what it includes:

  • Step-by-step recovery plan: Victims can follow a structured approach to regain financial stability, repair credit damage, and report scams to the appropriate authorities.
  • Financial and emotional support resources: The toolkit provides links to fraud victim assistance programs, financial counseling services and mental health support for emotional recovery.
  • Educational materials: Knowledge is power! The toolkit includes guides on recognizing scams that target both individuals and businesses, as well as common red flags and ways to help protect your personal information online and offline.

By utilizing these resources, scam survivors can regain control over their finances and well-being while helping prevent others from falling victim to similar fraud.

How to use the Scam Survivor toolkit

Navigating life after a scam can feel overwhelming, but the Scam Survivor Toolkit simplifies the process for you with clear, actionable steps.

Here’s how to effectively use it:

  • Access the toolkit online or through local organizations that advocate for scam awareness and fraud prevention.
  • Follow the recovery plan to report fraudulent activity, secure compromised accounts and find professional financial advice.
  • Implement recommended security strategies, such as enabling multi-factor authentication, updating passwords and staying informed about new scam tactics.
  • Learn from others by reading success stories of scam survivors who used the toolkit to rebuild their lives and safeguard their futures.

By taking these steps, scam victims can transition from feeling helpless to feeling empowered, turning their experiences into lessons that help others avoid similar pitfalls.

Scam Survivor Day is a powerful reminder that while scams can happen to anyone, recovery is possible. With the Scam Survivor Toolkit, victims have access to essential resources that provide guidance, support and education. Whether you’ve personally experienced a scam or want to help others stay protected, spreading awareness and using these tools can help make a significant impact.

 

Content is offered for informational purposes only and should not be construed as tax, legal, financial or business advice. Please contact a professional about your specific needs and advice. Content may contain trademarks or trade names owned by parties who are not affiliated with Zions Bancorporation, N.A. Use of such marks does not imply any sponsorship by or affiliation with third parties, and Zions Bancorporation, N.A. does not claim any ownership of or make representations about products and services offered under or associated with such marks.

Content above is offered for informational purposes only and does not constitute tax, legal, financial, or business advice. Contact a specialist about your specific needs and circumstances. Content may contain trademarks or trade names owned by parties who are not affiliated with Zions Bancorporation, N.A. Use of such marks does not imply any sponsorship by or affiliation with third parties, and Zions Bancorporation, N.A. does not claim any ownership of or make representations about products, services, or content offered under or associated with such marks.

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